Privacy Policy for Commercial Roofing
Introduction
Welcome to https://commercial-roofing.storysurge.net (hereafter referred to as “Commercial Roofing,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users while safeguarding their privacy and personal data. This Privacy Policy outlines the practices we employ regarding the collection, use, and protection of your information when you interact with our website, applications, services, and products.
Scope
This policy covers all aspects of your interaction with Commercial Roofing, including:
- Our official website at https://commercial-roofing.storysurge.net
- Any mobile or desktop applications developed by us
- Online services and tools provided by our company
- Products offered through our platform
Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This Privacy Policy guides how we interact with users in the following scenarios:
- Using Our Services: When you sign up as an authorized user to access our applications or services, we collect and process your data to provide a seamless experience.
- Website Visits: If you visit our websites linked to this policy, your interaction with these pages may result in the collection of certain information.
- Communications: We may reach out to you via email, phone calls, SMS, or other communication channels for newsletters, promotional offers, customer support, or feedback requests.
Personal Data Collection
We collect various categories of personal data (hereafter “Personal Data”) to enhance your experience and provide personalized services:
- Account Information: Details required to create and manage your user account, including usernames, passwords, and contact information.
- Payment Information: Credit or debit card details, billing addresses, and transaction records for processing payments.
- Financial Information: This may include bank account numbers (for direct deposits), investment portfolios, or other financial data relevant to our business operations.
- Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
- Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for device recognition and analytics.
- Location Data: If you choose to share it, your geographic location data helps us provide location-based services.
- Feedback and Reviews: Any comments, reviews, or ratings you submit to us, along with the associated metadata.
- Social Media Information: Data from social media platforms when you interact with our content on these sites (if enabled).
- Product Information: Details about products you’ve shown interest in, viewed, or purchased, which helps us tailor recommendations.
We obtain this data through direct user input, automated technologies, and third-party providers who assist us in collecting and processing Personal Data.
Cookies and Similar Technologies
Commercial Roofing uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics:
- Strictly Necessary: These cookies are essential for the basic functionality of our website, ensuring a smooth user journey.
- Preference Cookies: They remember settings you’ve chosen, such as language preferences or display options.
- Analytics Cookies: Used to collect aggregated data about how visitors use our site, helping us improve its performance and content.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.
Data Retention and Deletion
We adhere to data retention policies as required by law and for business purposes:
- Personal Data is retained for the duration of your account’s active status and for a period after it becomes inactive, as necessary for legal obligations, dispute resolution, or analytics.
- Once the purpose for which the data was collected is fulfilled, we delete or anonymize the information to protect your privacy.
Security Measures
Commercial Roofing employs robust security measures to safeguard your Personal Data:
- Encryption: We use encryption protocols for secure data transmission and storage.
- Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
- Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats.
Children’s Privacy
We do not intentionally collect or solicit Personal Data from children under the age of 18. If we become aware that a child has provided us with such information, we will take steps to delete it promptly.
Your Rights
Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your Personal Data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: Requesting corrections or amendments to incomplete or inaccurate data.
- Erasure (Right to be Forgotten): Asking us to delete or remove your data from our systems.
- Restriction: Limiting the use or processing of your data under certain circumstances.
- Portability: Receiving a copy of your personal data in a structured, commonly used format.
- Object and Complaint: The right to object to the processing of your data and to file a complaint with relevant data protection authorities.
Please contact our Data Protection Officer (DPO) for more information on these rights or to exercise them.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically to stay informed about how we handle your Personal Data. Any significant changes will be notified via email or through a prominent notice on our website.