Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-roofing.storysurge.net (hereafter referred to as “Commercial Roofing,” “we,” or “our”). We prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of Commercial Roofing’s online presence, including but not limited to:

• Our official website at https://commercial-roofing.storysurge.net
• Mobile applications developed by us
• Online services and products offered through our platform
• Any other digital resources or tools we may provide

Please be aware that this policy does not extend to external platforms, websites, apps, or services linked from our site, as they follow their own privacy guidelines. We encourage you to review the privacy policies of these third-party entities before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

1. You register an account and use our applications or services as an authorized user.
2. You visit our website, whether as a guest or registered user.
3. You subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

Commercial Roofing collects various categories of personal data, including but not limited to:

• Account Information: Your name, username, and email address when you create an account.
• Payment Information: Credit card details, billing addresses, and payment history for transactions made on our platform.
• Financial Information: Bank account numbers, tax identification numbers, or other financial records for specific services.
• Purchase Information: Details of products or services bought from us, including quantities, dates, and transaction amounts.
• Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from your device when you interact with our apps.
• Location Data: Geolocation information shared when using our services, helping us provide location-based content or services.
• Feedback: Reviews, comments, and suggestions you provide to help us improve our products and services.
• Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
• Product Information: Details about the products you browse or purchase on our website, including preferences and customization options.

We collect this data through various means: user input forms, account setup, browsing activities, automated technologies (like cookies), and third-party sources who assist us in delivering services.

Cookies

Commercial Roofing uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your browser that serve different purposes:

• Strictly Necessary: These ensure basic functions of our website, like login sessions and navigation.
• Preference: They remember your preferences, such as language settings or display options.
• Analytics: Used to collect aggregated data about site usage, helping us understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

• Fulfilling transactions and providing requested services.
• Complying with legal obligations or regulatory requests.
• Resolving disputes or addressing customer support issues.
• Analyzing website performance and user behavior.

Once these purposes are met or when data is no longer required, we will delete or anonymize the personal data to ensure its confidentiality.

Security Measures

Commercial Roofing implements robust security measures to protect your personal data:

• Encryption of data during transmission and at rest.
• Secure third-party processing partners who adhere to strict privacy standards.
• Regular security assessments and updates to mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them.

Your Rights (depending on your location)

The privacy laws in various jurisdictions grant individuals certain rights regarding their personal data:

• Access: The right to request access to the personal data we hold about you.
• Rectification: Correcting inaccurate or incomplete personal data.
• Erasure/Right to be Forgotten: Deleting your personal data, except where required by law.
• Restriction: Limiting the processing of your personal data under certain circumstances.
• Portability: Receiving a copy of your personal data in a structured format for use with another controller.
• Objection: Opposing the processing of your data for specific or all purposes.
• Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within the prescribed timeframe as per applicable laws.

Changes to Policy

Commercial Roofing reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

• Email: [email protected]
• Mail: Data Protection Officer, Commercial Roofing, [Address]

We appreciate your trust in us as we strive to protect your privacy and data security.